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Terms & Conditions

Welcome to The Custom PC Bros! These Terms and Conditions (“Terms”) govern your use of our website and services provided by The Custom PC Bros ("we", "us", "our"). By accessing or using our website, products, or services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Services Provided

The Custom PC Bros provides custom-built PCs, upgrades, and related services, including hardware consultation, installation, repairs, and troubleshooting.

2. Eligibility

By using our website or services, you affirm that you are at least 18 years old, or have the legal consent of a guardian if under 18, and are capable of entering into a binding contract.

3. Orders and Payments

  • All orders placed through our website are subject to availability.

  • Prices for products and services are subject to change without notice. We reserve the right to refuse or cancel any order, at our sole discretion.

  • Payment must be made at the time of purchase. We accept various payment methods, which will be specified during the checkout process.

4. Product Descriptions

We make every effort to provide accurate descriptions of our products and services. However, we do not warrant that product descriptions, prices, or availability are always accurate, complete, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions.

5. Custom PC Builds

  • Custom PC builds are based on the specifications provided by the customer. It is the customer's responsibility to provide accurate and clear details regarding the desired build.

  • We will provide an estimated timeline for the completion of custom builds. While we strive to meet this timeline, we cannot guarantee a specific delivery date.

  • We are not responsible for any compatibility issues that arise from incorrect or incomplete specifications provided by the customer.

6. Returns and Refunds

  • Custom-built PCs and components are non-returnable unless defective or damaged upon delivery.

  • If there is a defect in materials or workmanship, you must notify us within [insert time frame, e.g., 30 days] of receiving the product to qualify for a return or exchange.

  • Refunds may be issued at our discretion if the order is canceled before shipment or if a product is found to be defective.

7. Warranty

  • Our custom PCs come with a limited warranty on the parts used and the workmanship involved in the build. The warranty details, including length and coverage, will be provided at the time of purchase.

  • Warranty does not cover damages caused by misuse, accidents, or unauthorized modifications.

8. Intellectual Property

All content on our website, including text, images, logos, graphics, and software, is the property of The Custom PC Bros and is protected by intellectual property laws. You may not use any content from our website for commercial purposes without express permission from us.

9. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website and services, you consent to our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law, The Custom PC Bros is not liable for any damages or losses (including but not limited to lost profits, lost data, or business interruptions) resulting from the use or inability to use our products and services, even if we have been advised of the possibility of such damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless The Custom PC Bros, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, and expenses arising out of or in connection with your use of our website or services.

12. Amendments

We may update or modify these Terms at any time, and any changes will be posted on this page with an updated effective date. Your continued use of our website or services after such changes constitutes your acceptance of the modified Terms.

13. Governing Law

These Terms will be governed by and construed in accordance with the laws of the state or country in which The Custom PC Bros operates, without regard to its conflict of law principles.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

The Custom PC Bros
Email: info@thecustompcbros.com

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